As of 19:00 UTC / 12:00 PST we're investigating the following service incident:
We are investigating a recurrence of search issues for some customers on our US East Coast data center. We apologize for the inconvenience.
20:19 UTC / 13:19 PST
Search issues for US East Coast customers are better, but you may see issues searching for new ticket updates while we address indexing
22:13 UTC / 15:13 PST
Search is returning to normal, however we are continuing to monitor the situation.
This incident was a repeat occurrence of the issues previously experienced on October 14th. Further details can be found here.