18:28 UTC | 11:28 PT
The issue affecting access for instances on Pods 5, 6, 9, and 13 has been resolved.
18:12 UTC | 11:12 PT
The issue affecting access for instances on Pods 5, 6, 9, and 13 has stabilized as we continue to monitor performance.
17:38 UTC | 10:38 PT
We are mitigating access issues and beginning to see improvements across Pods 5, 6, and 9.
15:49 UTC | 08:49 PT
We are seeing improvement in slowness and access issues for Pods 5, 6,and 13 but we're continuing to investigate.
FOR MORE INFORMATION
For current system status information about your Zendesk, check out our system status page. During an incident, you can also receive status updates by following @ZendeskOps on Twitter. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.