Service Incident August 25th 2016

03:10 UTC | 20:10 PT
Our provider has confirmed that issues involving inbound calls have been resolved. Postmortem to follow here:

02:12 UTC | 19:12 PT
Our provider continues to investigate issues with a small percentage of US Toll Free numbers. Further updates to follow

01:41 UTC | 18:41 PT
Our provider has reported they are actively working on resolving issues with voice. More information to follow




For current system status information about your Zendesk, check out our system status page. During an incident, you can also receive status updates by following @ZendeskOps on Twitter. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.