Change the inbox view from conversation-view to mail-view

The option for turning off or turning on Conversation View in Gmail can be found in your account's General settings:

  1. Go to Gmail in your computer browser.
  2. Click or tap the gear icon at the top right corner of the Gmail screen.
  3. Select Settings from the drop-down menu.
  4. In the General tab, scroll down until you find the Conversation View section.
  5. To turn Conversation View on, select the radio button next to Conversation view on. To disable Gmail's Conversation View, select the button in front of Conversation view off.
  6. Click the Save Changes button at the bottom of the screen.

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